Privacy Policy

Elantor Solutions (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you voluntarily provide it, we may collect:

Name
Company name
Email address
Phone number
Address
Any other information you submit through contact forms, enquiries, or registrations

b) Non-Personal Information

We may automatically collect certain information, including:

IP address
Browser type
Device information
Pages visited and time spent on our website
Referring website

2. How We Use Your Information

We may use the information we collect to:

Respond to enquiries and provide customer support
Process orders and business transactions
Send product updates, technical information, and marketing communications
Improve our website, products, and services
Maintain internal records and business operations
Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information only in the following circumstances:

With trusted service providers who assist us in operating our business and website
When required by law, regulation, or legal process
To protect our rights, property, or safety, or that of others

All third parties are required to keep your information confidential and use it only for the intended purpose.

4. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance user experience
Analyze website traffic and usage patterns
Remember user preferences

You can choose to disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

7. Your Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information (subject to legal and business requirements)
Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.